Buy this standard. Abstract Preview ISO provides a framework for understanding the concept of usability and applying it to situations where people use interactive systems, and other types of systems including built environments , and products including industrial and consumer products and services including technical and personal services. ISO - explains that usability is an outcome of use; - defines key terms and concepts; - identifies the fundamentals of usability; and - explains the application of the concept of usability.
The most common applications of this document are in design and evaluation. As part of this change, ISO is renumbering some parts of the standard so that it can cover more topics, e. For example, two zeros in the number indicate that the document under consideration is a generic or basic standard. Fundamental aspects are regulated in standards ending with one zero.
A standard with three digits other than zero in the number regulate specific aspects. The first part to be renumbered was part 10 now renumbered to part Part 2 addresses task design for working with computer systems. Parts 3—9 deal with physical characteristics of computer equipment. Parts and parts 11—19 deal with usability aspects of software, including Part a general set of usability heuristics for the design of different types of dialogue and Part 11 general guidance on the specification and measurement of usability.
This part deals with general ergonomic principles which apply to the design of dialogues between humans and information systems:. ISO , Ergonomics of human-system interaction, provides guidance on human-system interaction throughout the life cycle of interactive systems. With its introduction in , it revised ISO , Human-centred design for interactive systems. UX professionals are always looking for ways to stand out and gain an advantage, if you will like to know how to take some business advantage you can always count with experts like Bob Bratt.
Usually, they achieve this by incorporating new design trends or interactions into their practice. However, one lesser-known way to achieve differentiation is through the adoption and conformity to international standards and best practices. From the moment I became interested in standards, I started noticing them everywhere.
For example, I bought some swimming goggles the other day and saw a code printed on the strap:. Standards are impartial best practices or definitions that act at a national, multinational or international level.
Organizations may adopt them voluntarily or pay for formal certification. And while standards are not regulatory, they are frequently referenced in law. The important point here is that knowing the goggles conform to a standard, I know what I am getting. Confused about ISO ? This no-waffle, just-the-facts guide will get you up to speed in minutes. I admire the effort you put into it to get this information out to people. I also love your whole layout and approach. You communicated so much information on one page per document.
A very high Wow! What do I need to know about it? Who is it written for? How many pages does it have? When you get to grips with the standard, you can actually immediately make use of the knowledge of industry experts and adopt many best practices that you may not have been aware of. It's a solid methodology, you could say a library. Obviously, working with ISO increases the credibility and professionalism of a UX designer or product developer. After all, it validates the work according to many best practices and processes used by professionals.
The design has the reputation of being subjective and not based on scientific knowledge. We at interfacewerk always follow a scientific and knowledge-based approach without focusing on pure gut feeling or "beautiful" design. To refer to an international standard in doing so also increases the scientific view of UX design and its validation.
The standard helps to have UX processes and important principles always at hand and not to have to reinvent the wheel with every project. If you are ISO compliant and use the standards there, you are definitely well-positioned. You should also communicate this to the outside world. Compliance with the standard is definitely useful for one's own work on the one hand, and on the other hand, it is supportive in terms of public image and as a quality feature of the software. Especially software in the B2B area already relies on the ISO standard to confirm its basic usability.
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