That can get annoying really fast if you have a lot of work to do in the app. The mobile app functions just like any other mobile cloud service app. You can upload and download files, send links and move files around. Since its launch, MEGA has added a ton of features, but neither the interface nor existing features have been updated accordingly.
This has created some overlap between features that can leave users confused about which app to install or which sharing feature to use.
This could have been resolved by simply allowing the user to create upload links. All the clutter is especially visible when comparing the service to Dropbox, which has one of the most polished user experiences for a cloud storage service. You can find out more about it in our Dropbox review. MEGA offers a full file-sharing feature set, with only some minor things missing.
Each link is encrypted, and the encryption keys can be sent separately. Plus, you can set passwords and expiration dates for links to make them more secure. The MEGAsync app creates a sync folder on your hard drive, and this is where all your files are synced.
You can choose which folders to sync, and you can even sync existing folders to your MEGA cloud storage account. This makes syncing data slightly slower than some competitors. In previous versions, MEGA had disappointing upload and download speeds. Thankfully, things have improved with the latest versions of the application. As with all our cloud storage tests, we uploaded a 5GB folder of mixed files using a Mbps connection for both uploads and downloads.
In previous tests, it took 24 minutes to upload a 1GB folder. Download speeds are not necessarily anything to write home about, but they are passable. Is MEGA super quick? But its improved performance means that we can now recommend it to those who put speed toward the top of their list of cloud storage needs. MEGA is one of only a handful of cloud storage services that provide end-to-end, zero-knowledge encryption.
The best part is that it offers its encryption services at no cost at all, unlike most other storage services. MEGA encrypts all of your data client-side, so you are the only one holding the encryption keys. This means that neither MEGA nor any malicious actor has a way to access your data without your consent.
This means that your files are secure on the MEGA servers and while being uploaded or downloaded, so your data is safe from man-in-the-middle attacks. MEGA uses two-factor authentication to add an extra layer of security for your login.
This means that even someone with your account data will not be able to log in to your account and compromise your private data. MEGA should be a safe place to store all of your private data because the client-side, end-to-end encryption ensures the privacy of your files, even if someone gains access to your data.
All of this makes the MEGA cloud service very secure. With this level of security, MEGA is unable to reset your password should you forget what it is. However, you can recover your account by downloading a recovery key. We recommend you do this and keep it safe, so you can access your account if you forget your password.
Privacy is where things get a little tricky with MEGA. Most users will have nothing to fear and their data should be safe with MEGA. MEGA has spread out its server network like this to prevent a government of any single country issuing a takedown of its servers, as a precautionary measure to avoid something like what happened to its predecessor, Megaupload.
MEGA is a safe service to use. However, there are some points about user data that you should be aware of. Its privacy policy states the service may hand over user data to advertisers, but the user will remain anonymous. MEGA never has full access to your data, owing to its client-side encryption. Plus, even if MEGA was forced by law to hand over your data, it is all encrypted by its zero-knowledge service. Since leaving the company in , he has made claims that MEGA has been taken over by a Chinese investor, William Yan, who is wanted in China for fraud.
Luckily, all of your files are encrypted, so not even MEGA can actually access your sensitive data. MEGA is somewhat lacking in the customer service department. You can use the help center to find answers to most questions, which are neatly categorized into sections about the various apps and services and further divided into topics. The help center is fairly comprehensive, and there are image guides for most articles there.
The only way to actually contact a customer service representative is through email. It claims to respond within 24 hours, but a whole day of waiting may be too much for some users. We received a response within six hours of sending our test query.
Also missing from its customer support service are phone support and a forum where users can discuss issues among themselves, and live chat would be a welcome addition. MEGA could learn a thing or two from Google Drive, which has a wealth of customer support options available at all times.
Despite all the drama surrounding it, MEGA remains a solid cloud storage service. With its strong dedication to privacy and security, it is one of the safest cloud services around. You may be better off with a service like Sync. What are your thoughts on MEGA? Is the drama enough to scare you away, or is all that free encrypted storage just too good to pass up? Let us know in the comments below.
Thank you for reading our full MEGA review. Hey, Great! Just be careful to not rely on one single source for your backups. Will you please go into more detail about your concern and what general set-up you recommend for a complete backup?
I want to understand the background regarding your comment. The glitches have locked me out of my account for the second time within a month. Am I permanently locked out?? Lose the password, you can reset it — no problem. Only if you have the encryption key. Lose that too and you are locked out of your account forever. But kudos to Mega, they offered to set me up with a new account with the same email id. Thankfully, I had the encryption key scribbled down in a postit.
However few software options presenting currently, but we can expect more soon. Forget Mega. To test, I created a free 50 GB account and tried to upload a 3 gb file. The same speed that the 56k dial-up modems had about 25 years ago. Check with your internet service provider. If it was dialup speeds it would take a month to upload that much.. Same problem!!!!!!!!! I shut every other program down and just let Mega run and its taking hours to upload a 7MB file!!!!!!!!!!
Perfect for what need it for — file backups and sharing. I use a dedicated offshore server with mbps connection. Mega is a great service, the only problem with the free accounts are the limits, until they kick in the max speed I got is mbit in download and mbit in upload. You agree that Google may stop permanently or temporarily providing the SDK or any features within the SDK to you or to users generally at Google's sole discretion, without prior notice to you.
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